About Me
Work Experience
I have worked in various roles in IT since 2008. These roles include:
- Service Desk (First Line Support).
- Second Line Support – Incident and Service Request resolution.
- Service Planning and Innovation – Assistant Solutions Architect, Project Management and Programme Management.
Education
Ulster Universtity: September 2019 - August 2022
- BSc - Computing Systems
- Passed with First Class Honours
Belfast Metropolitan College: September 2017 - August 2019
- FdSc - Computing Infrastructure
- Passed with Distinction
Other Achievements
Achievements during University
- Dean's List Award 2022
- Dean's List Award 2021
- Dean's List Award 2020
- MTA: Networking Certification. Passed with score of 88%
Achievements during Work
- ITIL Foundation 2013